1 · ELIMINATE

Lower cost

Which factors the industry takes for granted should be entirely eliminated?

Prompt: What has your industry competed on for so long it's accepted blindly, even though it no longer adds value?
Shortcut → "What are the most frustrating things our industry forces buyers to deal with?"

2 · REDUCE

Lower cost

Which factors should be reduced well below the industry's standard?

Prompt: Have your products been over-designed to beat rivals? Where are you over-serving customers and bloating cost for no real gain?

3 · RAISE

Raise value

Which factors should be raised well above the industry's standard?

Prompt: What compromises does your industry routinely force on buyers? Which valued element can you lift far beyond the mediocre standard?

4 · CREATE

Raise value

Which factors should be created that the industry has never offered?

Prompt: Looking at alternative industries, strategic groups, and the three tiers of noncustomers — what entirely new sources of value can you introduce?

Are Eliminate and Reduce full of high-impact entries? If they're empty, you're building an over-engineered, high-cost offering — not a blue ocean.

Is your Create list truly new to the industry — or just things you've been bad at that rivals already offer? True creation is new to the market.

On the buyer utility map, does your grid remove the biggest blocks to utility — simplicity, productivity, risk reduction — across the buyer experience cycle?

Focus + divergence should yield a compelling line — e.g. the speed of a plane at the price of a car.